Privacy Policy

Nors Construction Equipment Canada GW, Ltd., a company within the Nors Group, presents its Privacy Policy, through which it informs you of your rights and establishes how it collects and uses your personal information.

At Nors Construction Equipment Canada GW, Ltd., we are committed to using your data only for specified, explicit, and legitimate purposes. Various security measures, both technical and organizational, have been implemented to protect the personal information provided to us against unauthorized disclosure, loss, misuse, alteration, processing, or access, as well as against any other form of unlawful processing.

Data Controller

Nors Construction Equipment Canada GW, Ltd., with a registered office at 123 L & A Cross Road, Vernon,BC V1B-3S1, is the entity in control of your personal information, as it determines which data are collected, the means of processing, and the purposes of the processing (“Data Controller”).

Privacy Officer

Nors Construction Equipment Canada GW, Ltd., has appointed a Privacy Officer (PO), who:

informs and advises the Data Controller regarding obligations within the scope of privacy and data protection rules;
cooperates with the supervisory authority;
is the contact point for the customer, or potential customer, to clarify any questions regarding the processing of personal information carried out by Nors Construction Equipment Canada GW, Ltd.

If you wish to clarify any doubts or lodge a complaint, you can contact our Data Protection Officer at the following email address: PrivacyCanada@nors.com

Personal Information, Data Subjects, Categories, and Collection Methods of Personal Information

What is Personal Information?

Personal information refers to any information relating to an identified or identifiable natural person. An identifiable person is one who can be identified, directly or indirectly, especially by reference to an identifier. An identifier could be, for example, a name, identification number, location data, online identifiers, or one or more specific factors relating to the physical, physiological, genetic, mental, economic, cultural, or social identity of that person.

Who are the Data Subjects?

The customer or potential customer, a natural person, to whom the data relates and who uses, or intends to use, the products or services provided by Nors Construction Equipment Canada GW, Ltd. The representative/employee or contact point in a company, in the case of legal persons, within the scope of executing a contract or pre-contractual diligence between that company and Nors Construction Equipment Canada GW, Ltd.

What Categories of Personal Information are Processed by Nors Construction Equipment Canada GW, Ltd.?

IDENTIFICATION DATA	EXAMPLES
Personal and contact information	Name, phone contact, address, email address, country, hometown.
Work related information	Name of employer, your title and your work address.
Data relating to the purchase of Products and Services	History of purchased products or acquired services.
Customer History	Information related to contracts entered; responses to satisfaction surveys; received offers; campaign history; event participation; complaint history; product and service preferences; preferred languages for communication.
Website Data	Internet domain of your Internet service provider; IP address of the computer accessing the Website; type of operating system being using, such as Windows or Macintosh; date and time of visit to our Website and Web pages that are visited on our site, along with the address of the previous Web site you were visiting, if you linked to us from another Website.

How and When is Your Personal Information Collected?

Your personal information may be collected in the following circumstances:

1. For the purpose of entering and executing a contract, namely when you purchase or acquire a product and/or service from us.

2. Through Nors Construction Equipment Canada GW, Ltd.’ s website, through the websites of our affiliated companies or through the websites of the brands we represent.

3. When you visit one of our sales points and provide us with your personal information.

4. When you subscribe to our newsletters, or marketing and promotional emails, giving us your consent.

5. When you participate in events organized by Nors Construction Equipment Canada GW, Ltd., or by the brands we represent and provide us with your personal information.

Legal Basis, Purposes, and Duration of Personal Information Processing

The legal bases that may legitimize the processing of your personal information by Nors Construction Equipment Canada GW, Ltd. are as follows:

Consent: Your personal information may be processed upon your free, specific, informed, and unambiguous consent, by which you accept, through a declaration or clear affirmative action, the processing of your personal information.

Pre-contractual diligence and/or contract execution: Your personal information may be necessary to clarify doubts, present a proposal, execute, and manage the contract entered into with Nors Construction Equipment Canada GW, Ltd.

Compliance with a legal obligation: Your data may be necessary to comply with a legal obligation to which the Data Controller, in this case, Nors Construction Equipment Canada GW, Ltd. is subject to.

Legitimate interest: Your data may be processed to carry out certain operations related to Nors Construction Equipment Canada GW, Ltd. ‘s business activity, provided that your interests, rights, and fundamental freedoms do not override those interests, considering your reasonable expectations within your relationship with Nors Construction Equipment Canada GW, Ltd.

Thus, Nors Construction Equipment Canada GW, Ltd. will process your personal information as follows:

LEGAL BASIS	PURPOSES
Consent	We process personal information of customers and potential customers, upon consent, for commercial and marketing purposes, including marketing campaigns, events, promotions, information about new products, and satisfaction surveys regarding services provided by *Nors Construction Equipment Canada GW, Ltd.*
Pre-contractual diligence and/or contract execution	We process personal information for the purpose of entering into, executing, and managing the contract entered into between the customer and *Nors Construction Equipment Canada GW, Ltd.* particularly when we need to contact the representative of a legal person in the context of executing a contract or pre-contractual diligence.
Compliance with a legal obligation	When processing is necessary to comply with legal obligations, your personal information will be transmitted to official entities, for example, for billing purposes or to respond to and resolve registered complaints, among others.
Legitimate interest	We process personal information based on legitimate interest, particularly for business monitoring and management; in the context of the customer’s contact request via the website, social media, phone, or email; and to respond to complaints made.

Nors Construction Equipment Canada GW, Ltd. in order to fulfill its contractual obligations, needs to collect some personal information (name, email, and phone number) of the representative or employee of that company, solely for the purpose of ensuring proper execution of that contract.

In this case, the customer legal entity must ensure that the data collected from its representatives/employees are collected and transmitted to Nors Construction Equipment Canada GW, Ltd. lawfully (under one of the legal bases provided for in the applicable legislation) and must ensure the data subjects, their representatives, or employees the right to be informed about the processing of those data.

Personal Information Retention Period

Nors Construction Equipment Canada GW, Ltd. retains personal information of data subjects only for the period strictly necessary to pursue the purpose for which they were collected. In certain cases, the law requires data to be retained for a specific period, such as data needed for information to the Tax Authority, which will be kept in accordance with current legislation.

We will also retain your data for the period during which you maintain a contractual relationship with Nors Construction Equipment Canada GW, Ltd. However, we may retain your personal information for periods longer than the duration of the contract to ensure rights and duties related to the contract or in situations where there is a legitimate interest of Nors Construction Equipment Canada GW, Ltd. always respecting the period necessary to pursue the purpose for which they were collected.

Where there is no specific legal obligation, your data will be processed only for the period necessary to fulfill the purposes that motivated their collection, and as long as there are legitimate grounds that allow their retention by Nors Construction Equipment Canada GW, Ltd.

Transmission of Your Personal Information

Nors Construction Equipment Canada GW, Ltd. transmits your personal information only when necessary for the purposes described above, namely, to provide the services requested by you.

Our suppliers, as processors, are contractually bound and provide guarantees of implementing technical and organizational measures to ensure that personal information processing is carried out in accordance with legal requirements and that data subjects’ rights are safeguarded, processing the data only according to our documented instructions.

Nors Construction Equipment Canada GW, Ltd. may transmit your personal information, depending on the purpose for which they were collected, to third parties when requested by you, and only the data necessary for the activity carried out by these entities will be transmitted.

Your personal information may be transferred outside of the jurisdiction in which it was collected. Service providers may process your personal information in the following countries: Portugal.

Links to Other Websites

We alert you to the fact that Nors Construction Equipment Canada GW, Ltd. is not responsible for the privacy practices of third parties whose websites have a link on our website, and we cannot guarantee the accuracy or authenticity of the information contained therein. We advise you to read the privacy policies of any other website linked to Nors Construction Equipment Canada GW, Ltd.’’s website.

Nors Construction Equipment Canada GW, Ltd., does not guarantee the accuracy, completeness, or authenticity of the information contained in any link or other website on the Internet. Personal information entered on other websites linked to Nors Construction Equipment Canada GW, Ltd. ‘s website will be the sole responsibility of the data subject.

Rights of Data Subjects and Response to Data Subjects' Requests

Nors Construction Equipment Canada GW, Ltd. guarantees the applicability and fulfillment of all the rights of the data subject as provided under applicable laws in force, which may include:

Right of Access

You have the right to obtain from Nors Construction Equipment Canada GW, Ltd. confirmation as to whether or not personal information concerning you are being processed and, where that is the case, access to your personal information and information regarding that processing. For example, you can request an exact copy of your compilation and, where legally possible, request information related to the processing of your personal information.

Right to Rectification

You also have the right to obtain from Nors Construction Equipment Canada GW, Ltd. without undue delay, the rectification of inaccurate personal information concerning you, as well as the right to have incomplete personal information completed.

Right to Erasure (“Right to be Forgotten”)

You may request Nors Construction Equipment Canada GW, Ltd. to delete your personal information without undue delay, for example, in the following situations: (i) when personal information are no longer necessary for the purposes for which they were collected or otherwise processed; or (ii) when you withdraw your consent on which the processing is based, in cases where processing is carried out on the basis of consent, and where there is no other legal basis for processing.

Right to Data Portability

You may have the right to receive your personal information concerning you that you have provided to Nors Construction Equipment Canada GW, Ltd. in a structured, commonly used, and machine-readable format, as well as the right to transmit that data to another entity in control of personal information (if technically feasible), without Nors Construction Equipment Canada GW, Ltd. being able to prevent this if: i) the processing is based on consent or a contract, and ii) the processing is carried out by automated means.

Right to Withdraw Consent

Data subjects have the right to withdraw consent at any time, without affecting the lawfulness of the processing based on consent prior to its withdrawal. Nors Construction Equipment Canada GW, Ltd. will inform data subjects of this right to withdraw consent before processing begins, ensuring that the process for withdrawing consent is easy for data subjects.

Right to Object

You also have the right to object at any time to the processing of your personal information when there are no compelling legitimate grounds for the processing that override your interests, rights, and freedoms, or for the establishment, exercise, or defense of a right in legal proceedings. You may also object at any time to the processing of your personal information for direct marketing purposes. In this case, Nors Construction Equipment Canada GW, Ltd. commits to ceasing the processing of data for this purpose.

Right to Restrict Processing

In certain situations, you have the right to obtain from Nors Construction Equipment Canada GW, Ltd. the restriction of processing your personal information, particularly if you contest the accuracy of the personal information during a period enabling Nors Construction Equipment Canada GW, Ltd. to verify its accuracy, in cases where the data is no longer necessary for the purposes of processing but is required by the data subject for the establishment, exercise, or defense of a right in legal proceedings, and also when you object to the processing, until it is verified that the legitimate interests of Nors Construction Equipment Canada GW, Ltd. prevail over yours, as well as in other legally stipulated cases.

Right not to be Subject to Automated Decision-Making

You may have the right not to be subject to any decision taken solely on the basis of automated processing, including profiling, which produces effects in your legal sphere or similarly significantly affects you.

Exercising Your Rights

You may exercise your rights free of charge, except in the case of manifestly unfounded or excessive requests, or due to their repetitive nature, in which case we may, legally, charge you a reasonable fee taking into account the administrative costs.

We will respond to your requests within a maximum of 30 (thirty) days, unless in cases of more complex requests or when the number of requests is high, in which case this period may be extended up to 60 (sixty) days.

You may exercise your rights in one of the following ways:

By letter addressed to the Privacy Officer:

Nors Construction Equipment Canada GW, Ltd.,

1640 Enterprise Road, Mississauga, Ontario L4W 4L4

Attention: Privacy Office

By email: PrivacyCanada@nors.com

Nevertheless, if you are not satisfied with our response after exercising any of these rights, you have the right to lodge a complaint with a supervisory authority.

Organizational and Technical Security Measures

Nors Construction Equipment Canada GW, Ltd. uses appropriate physical, technological, and organizational security measures to protect your personal data from disclosure, loss, misuse, alteration, unauthorized processing, or access, as well as from any other form of unlawful processing.

To this end, Nors Construction Equipment Canada GW, Ltd. implements technical and organizational measures to ensure an adequate level of security corresponding to the risk associated with the storage of personal information and during their transmission.

Nors Construction Equipment Canada GW, Ltd. has an information system capable of resisting, with a high level of confidence, to accidental events or malicious or unlawful actions that compromise the availability, integrity, and confidentiality of personal information stored or transmitted.

Cookies

Nors Construction Equipment Canada GW, Ltd. has developed a cookie policy that provides information about the cookies it uses, how they can be managed, among other details. Please consult this policy here.

Use of the Nors Construction Equipment Canada GW, Ltd. Website

10.1 Regarding the use of materials on the Nors Construction Equipment Canada GW, Ltd. website, information, text, figures, or graphics contained therein may only be used for personal purposes and not for commercial purposes. You should not reproduce, modify, transmit, authorize, or publish such information, texts, figures, or graphics, in whole or in part, for any purpose without prior written permission from Nors Construction Equipment Canada GW, Ltd.

10.2 Regarding the use and risk of its use, Nors Construction Equipment Canada GW, Ltd. specifically disclaims any responsibility for direct, indirect, incidental, consequential, or special damages arising from or in any way related to your access to or use of this site, which affect your computer equipment or your trust in the information obtained through the Nors Construction Equipment Canada GW, Ltd.’s website.

10.3 The information on the site should be considered informative. Despite Nors Construction Equipment Canada GW, Ltd., ‘s efforts to keep content updated and reliable, it may contain inaccuracies, typographical errors, or be outdated, and may be changed at any time without prior notice from Nors Construction Equipment Canada GW, Ltd.

10.4 For further clarification and additional information, please refer to the Terms and Conditions of our website.

Update of the Privacy Policy

Nors Construction Equipment Canada GW, Ltd. reserves the right to update this policy at any time according to legal requirements and/or the needs of its business activity. Therefore, users are invited to regularly visit this page to become aware of any changes.

This Privacy Policy was last updated on October 7, 2025.