Quality Heavy Equipment
Nors Is Ready To Help You Get The Job Done Right
Active care

Heavy Equipment Monitoring in British Columbia

Active care

WHAT IS ACTIVECARE DIRECT?

Volvo ActiveCare Direct (ACD) is an industry leading 24/7/365 machine monitoring and fleet utilization reporting service offered directly from Volvo and Nors. Volvo monitors customers machines in real time from the Uptime Centre in Pennsylvania and alerts the customer and dealer when corrective action is necessary. Additionally, Volvo generates monthly fleet utilization reports and sends them directly to the customer and/ or dealer.

Other telematics systems rely on the customer to receive data and sort through alarms and error codes. With ActiveCare Direct, Volvo analyzes and prioritizes the data into case reports that require immediate attention – saving you valuable time and ensuring pressing items are dealt with immediately.

Once those actionable cases are created, you and our service teams are sent an email with the details of the issue, potential causes and suggested actions. This simple process is proven to reduce downtime.

ACTIVECARE DIRECT REDUCES NOISE TO MAKE TELEMATICS EASY

Volvo does the work for you.

With ACD, there is no need to spend hours going through data. The monthly fleet utilization reports send work vs idle percentages by machine type, by the week and by the month across the entire fleet. Also receive model stats which provide an easy comparison of individual machine stats in a data chart to help identify outliers that are burning more fuel than others, machines that are underutilized and may need to be reallocated and machines nearing service intervals.

Receive actionable insights for your fleet.

Not only will you receive reports that save valuable time, but upon receiving the reports, Nors will have already reviewed the reports and will call out action items – such as instances of machine misuse – outline why they are important, what can be done to fix the problem and what are potential savings or issues that can arise if the problem is not rectified.

Alerts are sent only when you need them.

Machine alerts

One reason telematics adoption is challenging are the volume of alerts. This leaves you unable to determine what is important and what is not. With ACD, all information from your machines is sent through the Volvo Uptime Centre and they only create and send cases to the dealer or customer when an action is required to keep a machine up and running. Machine alerts are prioritized as follows:

a.Priority 1: These cases go to the dealer and/ or customer and include scenarios that put the machine at risk of going down.

b.Priority 2 and 3: These cases go only to the dealers and include things that won’t put the machine down. The dealer may reach out to discuss the alert and make recommendations.

c.Priority 4: These cases involve service planning and send an alert so you and the dealer can plan accordingly.

Machine alerts
Active Care Direct Benefits

PROFIT POTENTIAL

Current customers enrolled in Activecare Direct are averaging impressive improvements to fuel efficiency, idle times and overall fleet utilization. Customer can also learn how to save money on costly repairs by reducing common machine misuse issues.

REDUCE FUEL COSTS

10 – 15%

REDUCE IDLE TIMES

7%

MACHINE UTILIZATION

5 – 10% IMPROVEMENT

NORS GOES ONE STEP FURTHER

Nors has dedicated telematics specialists that are available to you by phone or email. If you require a tutorial or have questions/concerns, we are here to assist you!

  • Winnipeg, MB
  • Whitehorse, YT
  • Campbell River, BC
  • Cranbrook, BC
  • Fort St. John, BC
  • Kamloops, BC
  • Nanaimo, BC
  • Prince George, BC
  • Terrace, BC
  • Vancouver, BC
  • Vernon, BC
  • Williams Lake, BC
  • Acheson, AB
  • Calgary, AB
  • Fort McMurray, AB
  • Grande Prairie, AB
  • Red Deer, AB
Winnipeg, MB

Nors Construction Equipment Canada GW, Ltd193 RailPark Way, R4B 0A8

After Hours:
Whitehorse, YT

Nors Construction Equipment Canada GW, Ltd10 Lindeman Road Y1A 5Z6

(867) 456-8213
After Hours:
Campbell River, BC

Nors Construction Equipment Canada GW, Ltd 2011-14th Ave, V9W 4J2

250-286-4954
After Hours:
Cranbrook, BC

Nors Construction Equipment Canada GW, Ltd 2401 Cranbrook Street North V1C 3T3

250-426-6554
After Hours:
Fort St. John, BC

Nors Construction Equipment Canada GW, Ltd 12623 Charlie Lake Frontage Road V1J 2B0

(250) 785-4237
After Hours:
Kamloops, BC

NorsConstruction Equipment Canada GW, Ltd 1220 Chief Louis Way V2H 1J8

(250) 372-3484
After Hours:
Nanaimo, BC

Nors Construction Equipment Canada GW, Ltd 2115 South Wellington Road V9X 1R5

250-716-8805
After Hours:
Prince George, BC

Nors Construction Equipment Canada GW, Ltd 7411 Riggs Crescent V2N 0H1

(250) 612-0299
After Hours:
Terrace, BC

Nors Construction Equipment Canada GW, Ltd 3830 Sharples Road V8G 5P8

(250) 635-0978
After Hours:
Vancouver, BC

NorsConstruction Equipment Canada GW, Ltd 18995 - 94th Ave Surrey, BC V4N 4X5

(604) 882-9091
After Hours:
Vernon, BC

Nors Construction Equipment Canada GW, Ltd 123 L & A Cross Road Spallumcheen, BC V1B 3S1

After Hours:
Williams Lake, BC

Nors Construction Equipment Canada GW, Ltd 4700 Collier Place V2G 5E9

After Hours:
Acheson, AB

NorsConstruction Equipment Canada ST LP 25616 117 Avenue T7X 6C2

After Hours:
Calgary, AB

Nors Construction Equipment Canada ST LP 7923 – 54 Street S.E T2C 4R7

After Hours:
Fort McMurray, AB

Nors Construction Equipment Canada ST LP 310 MacKenzie Boulevard T9H 4C4

After Hours:
Grande Prairie, AB

NorsConstruction Equipment Canada ST LP 11301 – 89th Avenue T8V 7M9

After Hours:
Red Deer, AB

Nors Construction Equipment Canada ST LP 6 Burnt Lake Crescent T4S 2L4

After Hours:

How Can We Help You?

Back
Exciting Changes Ahead
Same reliable equipment, now under a unified brand.

Great West Equipment is now Nors.
Find out more about our brand evolution and how it benefits your construction projects.